Shipping policy
Last updated: March 7, 2026
Thank you for choosing MODEXAM. Below are the terms and conditions that constitute our Shipping Policy.
1. Domestic Shipping (United States)
We offer Economy and Standard shipping options for all domestic orders. Shipping rates are calculated based on the weight of your order:
2. International Shipping
We ship to over 235 countries, including the United Arab Emirates, Austria, and Australia.
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Economy International: $10.00 (Estimated 6 to 18 business days).
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DHL Express: Real-time discounted rates from Shopify. Includes support for prepaid duties to ensure a smoother delivery process.
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USPS International: Real-time discounted rates from Shopify with 3 service levels available at checkout.
Please note: International customers are responsible for any customs duties or taxes applied by their country, unless prepaid at checkout via DHL.
3. Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
4. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
5. Fulfillment Locations
To ensure the fastest delivery, your order may be shipped from one of our primary hubs:
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Hackensack, New Jersey
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Los Angeles, California
Contact Information
If you have any questions regarding your shipment, please reach out to our support team:
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Brand Name: MODEXAM
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Email: Support@MODEXAM.Shop
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Phone: +1 (201) 805-2221
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Address: 150 Overlook Ave ph 3, Hackensack, New Jersey 07601, United States